About Us

Last updated: December 2025

Welcome to ClusterDoll. By accessing or using our website, you agree to the following Terms of Service. Please read these terms carefully before purchasing or using any products from our store.

1. Overview

This website is operated by ClusterDoll. Throughout the site, the terms “we,” “us,” and “our” refer to ClusterDoll. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

If you do not agree with the terms, please do not use this website.

2. Online Store Terms

You must be at least 18 years old to use this site or make a purchase.

You may not use our products for any unlawful or unauthorized purpose.

3. Product Information

ClusterDoll specializes in beauty products including lash kits, lash trays, and accessories.

We strive for accuracy in product images, descriptions, and packaging, but slight variations may occur.

We reserve the right to:

• Modify or discontinue products at any time

• Limit the quantities of any product

• Update product descriptions without notice

4. Pricing & Payments

All prices shown are in USD.

We reserve the right to change prices at any time without notice.

We accept all major payment methods supported by Shopify, including Shop Pay, Apple Pay, and credit/debit cards.

5. Shipping

Once an order is placed, you agree to our Shipping Policy.

ClusterDoll is not responsible for:

• Delayed shipments

• Lost or stolen packages

• Incorrect addresses entered by the customer

If the address is entered incorrectly and the order already shipped, we cannot refund or replace the order.

6. Returns & Refunds

By purchasing from ClusterDoll, you agree to our Refund Policy.

Due to the nature of beauty products, all sales are final unless your item arrives damaged or incorrect.

We do not offer refunds for buyer’s remorse.

7. Intellectual Property

All content on this website — including the name ClusterDoll, product designs, photos, logos, packaging, graphics, brand slogans, and written content — is the property of ClusterDoll.

You may not copy, reproduce, or sell any of our content without permission.

8. Prohibited Uses

You may NOT use our site or products for:

• Illegal activities

• Harming or exploiting others

• Uploading viruses or harmful code

• Violating intellectual property rights

• Harassing or abusive behavior

• Reselling our products without permission

We reserve the right to terminate access for violating these rules.

9. User Accounts & Info

You agree to provide accurate and complete information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account and password.

10. Limitation of Liability

ClusterDoll is not liable for any injury, reaction, or damage resulting from misuse of our products.

Please patch-test adhesives or removers if you have sensitive eyes.

Use products only as directed.

11. Changes to This Policy

We may update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the site means you accept them.

12. Contact Information

If you have questions regarding these Terms, please contact us at:

 clusterdollco@gmail.com